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Jack's Family Restaurant in Tennessee

A cozy food place offering fast food, breakfast, and Southern dishes in a friendly, family-style atmosphere at 9315 Apison Pike.

3.7 487 reviews $1–10 Fast Food Restaurant American · Southern

9315 Apison Pike, Collegedale, TN 37363, United States

FoodPlacee Passport United States · Tennessee · 1750
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Jack's Family Restaurant

Collegedale, Tennessee, USA

Cold Chicken Tenders Sus Burnt Toast
Rating★ 3.7 / 5
Price$1–10
CategoryFast Food Restaurant
Today 04:30 AM - 10:00 PM

Overview

About This Food Place

Jack's Family Restaurant is a fast food restaurant located in Collegedale, TN, offering classic American favorites such as burgers, fries, and milkshakes. Known for its casual Southern charm, this spot serves satisfying meals at budget-friendly prices, making it a popular choice for quick bites throughout the day.

The menu features breakfast, lunch, and dinner options with highlights including cold chicken tenders and unique dishes like Sus Burnt Toast. Guests benefit from a welcoming, family-friendly atmosphere, accessible amenities, and various service styles including dine-in, drive-through, and no-contact delivery.

Gallery

Photos from Jack's Family Restaurant

Real shots of the food, atmosphere, and signature dishes at this location.

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Local favorites

Why People Come Here

This fast food spot in Collegedale is known for quick service, classic American eats, and a family-friendly atmosphere.

Fast and Convenient

With options like drive-through, takeout, and no-contact delivery, meals are served quickly for those on the go.

Family-Friendly Dining

Welcoming groups and kids alike, the restaurant provides high chairs, a kids' menu, and changing tables for a comfortable visit.

Great Coffee & Southern Flavors

Popular for their brewed coffee and southern-style dishes, including favorites like Cold Chicken Tenders and Sus Burnt Toast.

Accessibility

Features wheelchair accessible entrances, parking, restrooms, and seating to ensure all guests feel welcome.

Trusted Quality & Service

Consistently praised for friendly staff and fresh food, maintaining solid reviews from regular and new patrons.

Affordable Dining

Menu prices range from $1 to $10, offering great value for breakfast, lunch, and dinner options in a casual setting.

Experience

When & How to Enjoy This Place

Ideal for anytime hunger strikes, this restaurant suits quick meals and casual dining with family or friends in the Collegedale area.

Visitors typically spend around 15 minutes enjoying fast, flavorful meals in a clean, comfortable environment with friendly staff and a variety of menu options including vegetarian choices and great coffee. — FoodPlacee editorial note

Breakfast Kickstart

Begin the day early with freshly made biscuits, coffee, and savory breakfast sandwiches between 4:30 AM and 10:00 AM.

Family-Friendly Meal

A welcoming spot for families with kids, offering a dedicated kids' menu, high chairs, and changing tables for stress-free dining.

Quick Takeout or Drive-through

Perfect for busy days, the drive-through and takeout services provide fast access to hearty burgers, chicken tenders, and fries without compromising quality.

Casual Coffee Break

Enjoy a great coffee alongside quick dessert options in a relaxed environment with complimentary Wi-Fi.

Late-Night Cravings

Extended hours until 11:00 PM on Fridays and Saturdays support late-night hunger with quick bites and vegetarian options.

Best for

Breakfast Family-friendly Drive-through Great coffee Affordable prices Takeout Solo dining Popular burgers

Guest sentiment

What People Feel

A snapshot of what local diners frequently mention about this location.

LM
Lisa McCluskey 2 month ago

"I’ve been wanting to try Jack’s since they opened and my opinion is a mixed bag. For value, I would give them a 5. My cheeseburger and generous helping of fries was only $5 total, which is an amazing bargain. The burger was very good with a bun that had a chewy texture and the meat had a peppery spice that gave it a little zing. The fries were a total disappointment, tho as I think they had been under a heat lamp. Warm but not hot, the outside was slightly dried out while the inside was soft. I rarely order fries to go as it is nearly impossible to get them right. I would go back but opt for a different side. Great value if you have kids."

LS
Lisa Smith 2 month ago

"The food and service here was very good. The prices and specials had options for everyone. The biscuits were fresh hit and buttery they melted in your mouth. The green beans were flavorful with a little kick. The chicken was hot and juicy. The burger was good with fresh toppings and no cheese you have to ask for cheese. The potatoes and gravy were also delicious. The bathroom was clean and so was the dining area. They did have a drive thru but we went inside. They had nice big tables for larger families. The staff were friendly and professional. Ten out of ten totally recommend the food here."

NC
Nick Castillo 2 month ago

"Been on a job for a few weeks near this restaurant. Always hot and on point. They are consistently good. The restaurant was always clean, too."

AB
Amanda Black 3 month ago

"I personally love the grilled chicken. The grilled chicken biscuits aren't menu favorites but they are mine and I'm perfectly willing to pay extra for it. The service for the most part is great, that being said I travel alot and to multiple states so I go to many different locations. The service isn't the same everywhere you to. That's unfortunate The atmosphere inside is welcoming and pleasant"

RM
Richard Martin 3 month ago

"The food was fresh. Wish they still had the Mac and cheese. The young lady with pink hair in the window was very sweet and quick."

SW
Stephanie West 4 month ago

"The staff here is great, they had a smile on their faces and seemed to enjoy their jobs. The food was hot and yummy. The only thing I'd change is there being a soda refill machine in the lobby where you eat."

LH
Loleta Hammontree 4 month ago

"The restaurant was clean, and the staff friendly and courteous. My order was prepared correctly. And the food was good."

LW
Leslie W 5 month ago

"This is my second review for this place. The first one is below. I love Jacks! Their fried chicken is juicy and delicious and there milk shakes are the best in town! The mac is back but I haven't tried it again recently. I'll let you know. When it first opened, this store was surprisingly good but it’s gone downhill ever since. I’ve tried everything on the menu and regularly bought the burgers, milkshakes and mac & cheese. They had the best mac & cheese in town and my favorite milkshakes. Well now they don’t even carry the mac & cheese. The burgers are thin and dry with big dry buns. They are literally always out of something. I’d say they only have milkshakes 65% of the time. Tonight I got a milkshake that wasn’t the milkshake at all. It was a cup of ice cream with a little bit of milk in it and barely mixed. I had to take it home and put it in a blender and add milk. If I wanted to make a milkshake, I would not have driven there and paid money for one. The store is obviously run by teenagers who are not trained and are not supervised. Just more evidence of the decline of civilization. Several months have passed since I wrote the above review of this store. I was happy to see that the mac & cheese is back so I ordered some. For four dollars, the tiny container was about half full. I should have taken a photo before I started eating it but I hope this photo captures the level. The uneaten portion is the original level of the whole thing. Pitiful"

Visit info

When to Visit

Weekly hours below — always confirm with the business before holidays or special events.

Today Closed
Weekly hours
Monday 04:30 AM - 10:00 PM
Tuesday 04:30 AM - 10:00 PM
Wednesday 04:30 AM - 10:00 PM
Thursday 04:30 AM - 10:00 PM
Friday 04:30 AM - 11:00 PM
Saturday 05:00 AM - 11:00 PM
Sunday 06:00 AM - 10:00 PM
Hours may change. Please confirm with the business before visiting.

Best time to visit

The restaurant is open early to late, making it ideal for any meal or a quick bite throughout the day.

Early breakfast from 4:30 AM on weekdays Weekend brunch starts 5:00 AM Saturday, 6:00 AM Sunday Extended hours till 11 PM on Fridays and Saturdays for late-night dining Family-friendly at all times with seating for groups Quick visits averaging 15 minutes, perfect for busy days

On the map

Where This Food Place Lives

Find your way to Jack's Family Restaurant in Tennessee .

Address 9315 Apison Pike, Collegedale, TN 37363, United States
Phone +1 423-933-1857
Area Tennessee
Call Address copied ✓

Questions answered

Food Place Questions

Find answers to common questions about Jack's Family Restaurant, including its menu, services, and accessibility features.

This fast food restaurant offers classic American dishes such as burgers, fries, milkshakes, and breakfast options. It also includes vegetarian selections and late-night food.

Hours vary by day: Monday to Thursday 4:30 AM–10:00 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:00 PM. Hours may change, so it’s best to check before visiting.

Yes, it provides multiple service options including dine-in, takeout, drive-through, delivery, and no-contact delivery to suit different dining preferences.

The atmosphere is casual and family-friendly, offering amenities like a kids’ menu, high chairs, and changing tables. It welcomes groups and solo diners alike.

The location is equipped with wheelchair accessible entrances, parking, restrooms, and seating to accommodate guests with mobility needs.

Active military discounts are available, and the restaurant is known for serving great coffee alongside its standard menu offerings.

Customers often recommend the Cold Chicken Tenders and Sus Burnt Toast as standout menu items to enjoy during breakfast, lunch, or dinner.

Payments can be made using credit cards, debit cards, and NFC mobile payment options for convenient checkout.

For owners

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Menus, prices, hours, services, and availability may change. Please contact the food place directly before visiting or ordering.